During these uncertain times, our offices remain open for business to provide essential services that everyone needs. While Thomas-Walters Probate and Estate Planning is committed to helping slow the spread of the Coronavirus by adopting CDC guidelines in our seven offices, we’re also providing the same level of care and support to our communities and our clients, with a few added extra features and touches. We’re excited about the new ways we’re providing services, so you decide how to experience the TW difference:
Reminders for Everyone:
o Phone call; and/or
o Email; and/or
o US mail; and/or
o Text.
Distractions often derail our goals, but we are here to keep you on track. We use every mean possible, even multiple times, to make sure you don’t miss a single opportunity to connect with us.
Options for Initial Visit with Attorney Stacey Walters:
o In person, in our office;
o In our office parking lot, while you remain in your car;
o In person, at your home: inside or outside, your preference;
o FaceTime with an apple device;
o In person by Zoom video conference or Skype; or
o By phone conference, voice only.
Adapting to change is a challenge for anyone, but our support staff ensures you feel comfortable with finding your way to connect with Attorney Stacey Walters. We guarantee you will enjoy your visit, and to prove it, the first visit is FREE.
Options Upon Early Arrival for Your In-Office Visit:
o Wait Where You Want: just call to let us know where to find you at our office (car, lobby, waiting room) and we will find you for your; or
o Wait in our office waiting area with social distancing space;
*Attorney Stacey Walters will greet you while wearing a smile under her mask. She will walk you back to her office where surfaces are disinfected between appointments. All visitors are asked to use hand sanitizer upon entering the office in accordance with CDC recommendations. Feel free to bring your own pen to use, but she will have a brand new TW pen that you can use and take home.
We are also currently able to provide you with a face covering, if you do not have your own and would like to wear one during your visit.
Options for executing and signing your legal documents:
o From the comfort of your home by video conference, thanks to a change in laws on 5/5/2020, no need for witnesses to be in person and we can notarize remotely (but only until 8/1/2020);
o Drive-In to one of our offices and we will serve you in your vehicle, complete with witnesses at some of our locations; or
o In our office, following social distancing protocols with witnesses present when possible.
Some things just can’t be handled via video chat. While our government just temporarily relaxed the witnessing of some documents, it is only going to last until August 1st. So we have taken measures to serve you with witnesses when possibly by offering a drive-in signing or in office signing.
Options for delivering documents, drafts and executed documents:
o By email, where our emails are encrypted, which protects both incoming and outgoing mail from intrusion;
o By USPS, first class or for large packages, by priority mail;
o By Fax, which is sent electronically, by encrypted email services, and is received into our office by the same secure electronic means; or
o In-office pick-up in certain office locations.
Everyone feels displaced right now, but at Thomas-Walters Probate and Estate Planning, we are determined for you to find certainty in uncertain times, knowing you can rely on us. We’re going to get through this together, and even though the world feels upside down right now, with Attorney Stacey Walters by your side, you can face the future with the perfect plan and peace of mind.